Instagram – How to Fix Video Selfie Verification Error Learn how to fix video upload error with these methods.
Some social media users are unable to use Instagram due to a glitch when verifying their identity using Instagram’s video selfie mechanism. Due to the bug, the IG app crashes or stops responding after a user completes a video selfie task. It doesn’t matter which OS one is using as both Android and iOS users face the same video selfie verification error.
Here is the message Android users will get on the screen after completing the Instagram ID verification task:
“An error occurred while loading. Please try again later.
When iOS users receive this message:
“Video upload failed. Please try again later.
Sometimes the on-screen prompt also shows:
“Oops, an error occurred.”
I don’t know when Instagram will fix this problem, but I have found some workarounds to help you overcome this problem. So, without further ado, let’s move on to the revisions.
Fix Instagram video selfie verification error
Follow below mentioned methods to get rid of Instagram video selfie verification error and then login your Instagram account.
1. Uninstall-Reinstall Instagram account
Uninstalling the Instagram app from your device is obvious to you. However, when uninstalling the app from the device and reinstalling it after a few days, the possibility of getting rid of video verification in the IG app is high (compared to other methods). If the device has any corrupted cached data, the uninstall deletes those files and recreates new ones upon reinstallation.
Some users on Twitter and YouTube have shared their experiences of successfully logging into their respective Instagram accounts after removing the app from the device for a few days. Not sure how many days before the app is reinstalled. While this method usually takes 3 days to work, it may work even after waiting 24 hours.
2. Try using another device
Have you attempted to finish the Instagram video selfie verification requirement on a different device? It is recommended to use any other device because the Instagram app may have some kind of technical problem with the current device and that is why it is not working normally. There are possible issues such as a broken app cache, a glitch in video verification using the current device’s camera, or some other obscure reason.
However, once you install the Instagram app on another device, try logging in to your account > wait for the verification task to appear > complete the verification task (make sure your head is in the right position and aligned in front of the camera) > log in to your account.
3. Enable Face Recognition on Facebook
If you have a Facebook account, this will help you solve the video verification error on Instagram. Although it’s not certain that it will work unequivocally, Facebook uses face recognition technology to identify similar faces in different photos. Not for identity verification, strictly speaking. However, to win this time, your Instagram account to be connected to your Facebook account.
Follow the steps to enable Face Recognition on Facebook:
- Launch the Facebook app on your device.
- Tap the “Hamburger icon ☰” (or menu icon) in the top right.
- Tap the “Settings & Privacy.”
- Then click on “Settings ⚙.”
- Tap the “Face recognition” under the Permissions heading.
- select “Yes” to turn on the face recognition feature on Facebook.
Once you have completed the steps described above, uninstall and reinstall Instagram. Then, log in to Instagram using your credentials > Repeat Video Selfie Verification.
Wrapping it up
Instagram uses video selfie verification to differentiate between real and bot users. A person who is asked to verify identity must do so in order to access their Instagram account. But sometimes, due to some technical issues, the verification process fails to verify the actual user. In such cases, the methods discussed should be sufficient to correct the validation error. In other words, complete access to Instagram again.